Read between the lines leases

Know who's staying. Know who's shopping. Know why.
Renew captures the industry's earliest resident intelligence for smarter retention.

See Renew in action

Resident Retention Intelligence

Some stories are better with spoilers. Renew flags churn risk up to 6 months before lease end. With integrated renewal ops, retention automation, and reporting, teams can focus on changing outcomes faster, without changing systems.

Know what residents aren't saying

Residents don’t usually announce they're drifting. Their behavior does.

Renew turns the signals already hiding in your resident data into actionable intelligence. Know who to call, when to call, and why with prioritized daily action lists and portfolio-wide Likeliness-to-Renew scoring.

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Stay in sync without the spreadsheets.

If renewals only work because Susan remembers to follow up, that's not a system.
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Renew gives you the edge of the industry's first proactive renewal pipeline. Time-based pricing, targeted concessions, and approval workflows keep every renewal moving — with state-level compliance built-in, not bolted on.

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Turn churn risk into in-network moves.

So, the apartment wasn't "the one." Your portfolio can still be.

Renew helps likely movers find what’s next without leaving your network. Keep more of the demand you've already won with in-portfolio recommendations, seamless transfers, and resident rewards for retention.

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Retention Management

Own demand After the No™.

"No" isn't the end of the story. It's just the end of a lease.

Renew powers post-decision behavior tracking with multifamily's only After the No™ intelligence. See where residents shop, where they landed, and where demand moves by asset class, submarket, and price band.

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Bring (board-worthy) receipts.

Leadership isn't asking for another dashboard. They're asking “why does this matter?”

Renew answers with board-ready Ownership Digests and Impact Analysis. Easily tie retention efforts to business impact with self-serve reporting, custom analytics and BI exports, and retention tracked in dollars — not gut feel.

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IYKYK. With Renew, operators do.

Other tools automate renewal tasks. Renew helps you own the entire renewal moment - aligning teams, controlling portfolio-wide strategy, and adapting to local realities to increase NOI.

68%

of renewals or NTV decisions happen 60+ days before lease end

70%

of resident decisions happen without any team involvement

19%

higher renewal rate for operators using Renew (65.2% vs ~55% national avg.)

case studies

Real operators, real retention wins.

Discover how top operators turn Resident Retention Intelligence into real results.

Renewal Management System

NMHC Top 50 Manager Improves Operations and NOI with Renew

Residents prefer Renew because it makes the renewal process simple, fast, and flexible.

Renewal Management System

Optimizing Renewal Strategy: A Case Study on KETTLER

Residents prefer Renew because it makes the renewal process simple, fast, and flexible.

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Run the numbers

Calculate the revenue and NOI upside of acting sooner and retaining more residents across your portfolio.

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Integrations

Seamless Connections For Enhanced Efficiency

Our integrations plug right into the platforms you already use. No heavy tech lift, no disruption. It’s the easiest connection you’ll ever make, streamlining your workflow and boosting productivity from day one.