Renew Signal — Resident Retention Intelligence
Renew Signal · Early access

Know who's at risk six months before renewal.

Most operators don't learn who's at risk until renewal season. By then, residents are already shopping. Signal gives you the runway to change the outcome with the earliest behavioral intelligence in multifamily.

sensorsSignal · Riverpoint Commons
Lease-end in 6 mo
At-risk this week 5 residents flagged
DM
Dana Mercer · 4-218
Rent recalculated 3× · marketplace browsing
HIGHCall today
PT
Priya Tan · 2-104
Low satisfaction signal · no offer view
HIGHCall today
JR
Jordan Ruiz · 7-330
Asked about transfers · pet added
MEDOffer a unit
AO
Amara Okafor · 1-012
Likeliness to renew rising · renewed before
LOWMonitor
arrow_circle_right Prioritized for you. Who to contact, when, and why — no interpretation required.
+31 extra days of runway vs. the 42-day industry baseline
bolt
No PMS write-backReads your data, never touches it
sync_disabled
No SOP changesWorks inside the routines you have
verified
Proof in one renewal cycleValue before you commit to more
The retention gap

By the time the offer goes out, the decision's already made.

Operators are staffing against a problem that's already decided. Resident intent signals months earlier — most teams just can't see them yet.

90days
When most teams get their first signal
At-risk residents have already compared apartments and mentally checked out before the renewal window even opens.
$4,000+
Cost of one unnecessary move-out
And that's before the unit sits vacant. The sooner you identify renewal risk, the more you can avoid churn costs.
58%
Actual retention vs. a 63% target
Operators know they're underperforming. Signal surfaces the residents behind that 5-point gap, so teams know where to focus first.
The 6-month runway

Renew sees the resident decision before, during, and After the No™

Signal captures the earliest behavioral and engagement signals in multifamily — declared intent, satisfaction, and likeliness to renew — long before notice is ever filed.

6 months out

Signal flags the risk

Intent, sentiment, and exit reasons surface while there's still time to act.

Renew sees it here
~73 days out

Your team intervenes

A prioritized daily list tells site teams who to call, when, and why.

31 extra days
42 days out

Industry baseline

Where most platforms first surface a renewal risk — often too late.

Too late to save
After the No™

The signal continues

Declined residents route toward in-portfolio options before they search elsewhere.

In-network save
What you get with Signal

The foundation everything else is built on.

Signal isn't light renewal management. It's the dataset that powers scoring, segmentation, and intervention timing across your whole retention strategy.

schedule

31 extra days of runway

Churn signals appear at six months, not 90 days — enough time to actually change a resident's mind.

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A prioritized daily action list

Your team knows exactly who to call, when, and why. No spreadsheet, no dashboard hunting, no interpretation required.

psychology

Declared intent, before notice

Exit reasons, satisfaction signals, and likeliness to renew — captured before a resident ever files notice.

travel_explore

AAfter the No™™ visibility

See what declined residents do next. Turn "declined" from a dead end into an action.

hub

In-network retention

At-risk residents route automatically toward in-portfolio options when they signal departure — every save attributed back to you.

insights

The why, not just the what

Engagement and intent data that explains why residents are at risk — so your interventions actually land.

After the No™

Declined is a signal, not a verdict.

Declined residents aren't gone — they're actively shopping. Renew is the only platform that captures what happens after the decision, so a declined renewal can become an in-network save instead of a vacancy.

37,517
Marketplace searches by declined residents in a single month — with engagement depth identical to residents who renewed.
Source · Renew platform data, April
Where Signal sits

Start with Signal. Grow into the full platform.

Signal is the entry point into Resident Retention Intelligence — the fastest way to prove value in one renewal cycle, with a clean path to deeper intelligence and outcomes.

Start here Renew Signal

Signal

"Who is at risk, and when — before it's too late to act?"

  • checkEarliest behavioral intelligence, 6 months out
  • checkPrioritized daily action list
  • checkDeclared intent & exit reasons
  • checkIn-network routing for at-risk residents
Join the waitlist
Renew Intelligence

Impact

"How do I run a proactive retention strategy at scale and prove it?"

  • checkFully managed renewal pipeline
  • checkTime-based pricing in every contract
  • checkCompliance built into every offer
  • checkLeadership reporting without a login
Renew Command

Command

"How do I turn retention into a board-level NOI story?"

  • checkFull After the No™ intelligence
  • checkDemand Map & impact analysis
  • checkOwnership narrative, not a dashboard
  • checkMonetization & the full data stack
The full platform
The proof

Behavioral data, not AI magic.

Every claim is backed by a number. This is the data asset no leasing bot, PMS, or ILS workflow can replicate.

73days
Earlier intervention before lease-end vs. a 42-day prior baseline.
NMHC Top 50 case study
+3%
Retention rate lift, with 4 fewer vacancy-loss days per move-out.
Renew Series A, 2025
76,084
Renewal decisions captured in-platform — decisions, not messages.
Domo · GTM Performance
7.4%
National vacancy at a record high — making retention the highest-leverage NOI driver.
RealPage Analytics, 2026
Before you ask

Built to prove itself fast.

How long does it take to get value?add
Signal deploys in 90 days and proves value inside a single renewal cycle. You see resident intent data from day one — no waiting for a full platform rollout.
Do I need to change how my team works?add
No. Signal requires no PMS write-back and no changes to your existing SOPs. It surfaces a prioritized action list your site teams can act on inside the tools and routines they already use.
Who is Signal built for?add
Any operator who wants to prove retention ROI in one renewal cycle before committing to the full platform — and site teams who want to know exactly who to focus on each morning.
How is this different from an AI chatbot?add
Conversation automation tells you what was said. Signal tells you what residents will do next — and what they do After the No™. It's behavioral intelligence across the full resident decision lifecycle, not message volume.
What happens after I join the waitlist?add
You'll get a confirmation, then an invitation to a founding-cohort onboarding call. Founding members help shape the product roadmap and get priority access ahead of the public launch.
workspace_premiumFounding cohort · Limited spots

Get the earliest signal in multifamily.

Join the Renew Signal waitlist. Founding members get priority access this renewal season and a direct line into the roadmap.

No PMS write-back. No SOP changes. Proof in one renewal cycle.

check

You're on the list.

Thanks for joining the founding cohort. We'll be in touch shortly with your early-access onboarding details.