FOR OPERATORS
Why Renew?
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Not Another Point Solution
Where competitors stop at renewals, we unlock retention.
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Legacy RMS
End-to-end renewal workflows
CRM workflows focused on leasing, not retention
Built for retention, not just leasing comms
Limited resident self-service; manual handoffs needed
Automates resident decisioning & upsells
No marketplace, upsells, or time-based pricing
Enforces pricing, compliance, and deadlines
Shallow compliance + little nuance for unique resident paths
Portfolio-level visibility & retention marketplace
Data fragmented across PMS and other tools
AI Chatbot
End-to-end renewal workflows
Automates surface-level communication only
Built for retention, not just leasing comms
Dependent on PMS data; can’t handle renewal complexity
Automates resident decisioning & upsells
No upsells, rentable items, or ancillary revenue tools
Enforces pricing, compliance, and deadlines
High resident friction → frequent site team escalations
Portfolio-level visibility & retention marketplace
Minimal analytics beyond basic messaging
Property Management System
End-to-end renewal workflows
Built for transactions, not strategy
Built for retention, not just leasing comms
Renewal workflows are basic, often manual
Automates resident decisioning & upsells
No upsell or marketplace capabilities
Enforces pricing, compliance, and deadlines
Limited flexibility for unique resident paths (roommates, transfers, MTM)
Portfolio-level visibility & retention marketplace
Backward-looking reports, no predictive analytics
The Retention Platform Built for What’s Next
The renewal moment carries more weight than any other point in the resident lifecycle, yet it's underserved by existing tools. We built Renew to change that. Our platform eliminates the manual grind, weaves monetization opportunities directly into the renewal process, and gives operators the strategic visibility they’ve been missing.
Retain More Residents
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Turn renewals into relationships. Renew helps operators keep quality residents longer, reducing churn and vacancy loss across the portfolio.
Grow Revenue Effortlessly
Every renewal moment becomes a revenue moment — from optimized offers to resident perks and products that add NOI without adding workload.
Simplify Operations
Renew automates the manual busywork, so site teams can focus on residents, and operators get the visibility and control they need to scale retention with ease.
Renewals aren’t just paperwork—they’re the gateway to portfolio retention, loyal residents, and measurable growth.
That’s why we invested in being the very best at this moment: so operators can drive results that truly move the needle.
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Why Operators Choose Renew
See how we’ve helped property teams reduce turnover, improve tenant satisfaction, and drive long-term value.
30
days faster renewal and NTV decisions(73 days ahead of lease expiration)
42
%
of residents add rentable items or ancillary products to their renewal checkout
54
%
of departing residents search for a new home in their property's portfolio
70
%
of resident decisions happen without any team involvement
$
55
K
saved annually per 250-unit property from reduced vacancy loss
Resources
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